Communication; that old chestnut
If there is a problem, a disagreement, or something goes wrong, how often is communication to blame (rightly or wrongly)?
Research suggests that you spend up to 80% of your waking hours communicating in one form or another. That’s a lot of time to get things wrong and history proves that small communication errors can have massive consequences. As George Bernard Shaw observed, “The single biggest problem in communication is the illusion that it has taken place”.
Are you communicating or just talking?
Learn how to truly reach the people that you are communicating with
Develop an understanding of how you and others communicate
Anticipate and reduce misunderstandings that result from miscommunication
Reduce conflict by avoiding sabotaging behaviour in yourself and those with whom you work
Establish and maintain effective relationships
And so much more
Well, you can!
As a Process Communication professional, you will not speak about ‘types of people’; you will discuss the ‘types in people’. You will show that there are six basic personality types and that everyone has some of each type within them. You will have the skills to know how to use these different types to become flexible in your style of communication and management. Effectively each personality type has a unique language and if you want people to listen, you must speak their language.
Your tool kit
Your next steps
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